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TERMS AND CONDITIONS

This site does not operate in e-commerce


How we operate

I Grandi Maestri del Design Srl operates through "direct sale" to the customer: the 40% gross discount (special price) is also extended to the end-consumer. 
Every single item is produced to order in the finishes requested by each customer.
This is a totally italian production, implemented by italian artisans.
At the La Spezia showroom, the customer can check the quality standards and the fidelity to the original design of the Masters.

Price quote
The estimate can be requested by e-mail or by fax, giving personal details (telephone number included) and the essential data (article codes, finishing, quantities) of the required products.

Order validity
Unless otherwise agreed, orders are valid 30 days

Deliveries to European Union Clients
Prices exclude VAT and transport charge.
V.A.T. - Value Added Tax
22% will be charged to EU clients not holding own valid VAT registration number.
Transport charge in Italy
The prices are ex works (Siena Italy).
For clients wishing the delivery to their premises in Italy (street level), a 8,50% charge on the order amount will be applied, min. 60,00 with exception of the tables, for which a minimum amount of 100,00 euros for table tops from 1 to 2 m3, of 160,00 euros from 2 to 3 m2 and of 220,00 euros larger surfaces. Though the tables have marble top, an amount from 30,00 euros to 200,00 euros will be charged ( depending on the size of tables) to be added to 8,5% on the order amount.
Deliveries to islands and mountain countries : an 40 euros extracharge will be applied.
Transport charges for neighboring E.U. Countries
For deliveries to neighboring E.U.Countries such as France, Principality of Monaco, Austria and Slovenia a 9,5% charge on the order amount will be applied ,min 100,00 euros with exception of the tables, for which the minimum amount of 150,00 euros for tops from 1 to 2 m2, of 240,00 euros from 2 to 3 m2 and of 330,00 for larger surfaces. Though the tables have marble top, an amount from 45,00 euros to 300,00 euros will be charged ( depending on the size of tables) to be added to 9,5% on the order amount.
Deliveries to islands and mountain countries : an 60 euros extracharge will be applied. For deliveries to Corsica, the cost of transport will be calculated from time to time.
Transport charges for other E.U. Countries
For the other E.U. Countries  the transport charge will be calculated from time to time.

Deliveries to outside E.U. Countries
Switzerland:
The client can require delivery:
 - TO A C.I.F. CUSTOMS WAREHOUSE IN BEDANO (CIF = custom duties to be paid) for a charge of 8,50% of the order amount, with a minimum of 60,00 euros with exception of the tables, for which the minimum amount of 100,00 euros for tops from 1 to 2 m2, of 160,00 euros from 2 to 3 m2 and of 220,00  for larger surfaces. Though the tables have marble top, an amount from 30,00 euros to 200,00 euros will be charged ( depending on the size of tables) to be added to 8,5% on the order amount.
 - TO HIS OWN PREMISES (street level), incurring a charge for shipping costs of 9,5% of the order amount, with a minimum of 100,00 euros with exception of the tables, for which the minimum amount of 150,00 euros for tops from 1 to 2 m2, of 240,00 euros from 2 to 3 m2 and 330,00 euros for larger surfaces. Though the tables have marble top, an amount from 45,00 euros to 300,00 euros will be charged ( depending on the size of tables) to be added to 9,5% on the order amount.
As far as Italy Switzerland customs fees are concerned, a flat rate charge of 90 euros per shipment must be considered.
The client will pay VAT in Switzerland, (7,7% of the shipment amount) directly to the courier.
Other Countries
The shipping charges will be established from time to time.


Method of delivery and responsibilities of the parties

The shipment is made by courier end the delivery is to the street level of the customer address: for packages over 50 Kg. the delivery will be instead "truck side". The discharge with hydraulic tailgate is estimated only when requested. Porterage is not carried out on the floors and assembly.
Transport risks are borne by "I Grandi Maestri del Design", but it is the client responsibility to verify the integrity of the packaging: in case of packaging damage, the customer may request the courier - only in this case - to open the packaging in his presence: if the courier refuses to wait for your verification, it is necessary to write on the transport document "it is accepted subject to control as the package appears ..". For fragile products we recommend always accepting "subject to verification" even if everything seems to be in place. Only by placing this reserve, can be activated the insurance coverage. In the event of damaged goods, the customer is required to notify us within 24 hours of receipt of the goods, attaching photos of the damage.
The return of the damaged goods can only be carried out in it’s original packaging which must therefore be kept until verified.

Delivery terms

3-6 weeks, to define from time to time.

Payment
deliveries to Italie :
- at the moment of the order : 30% deposit by bank transfer or by Paypal (taxes at the client’s expense)
- settlement : by bank transfer or by PayPal when the goods are ready for the delivery (taxes at the client’s expense).
deliveries out of Italy :
- at the moment of the order : 30% deposit by bank transfer or by Paypal (taxes at the client’s expense)
- settlement : by bank transfer or by Paypal when the goods are ready for the delivery (taxes at the client’s expense).

 Beneficiary : I Grandi maestri del Design Srl - IBAN :  IT 79 A 03069 10708 100 00 00 00 176 - SWIFT : BCI TIT MM 
 ID PayPal : g.lembo@igrandimaestri.it
 
Orders of less than € 360,00 have to be paid in advance.
 
Guarantee
two years - according with Italian law - referring to manufacturing and materials defects.